REFUND AND RETURN POLICY

Last Updated: 28 September 2026

AaryaShree — Refund & Return Policy

AaryaShree is a brand of Jayashree Global Ventures.

Business Address:
Jayashree Complex, Lane No. 4,
Gurunanak Nagar, Thergaon,
Pune – 411033, Maharashtra, India

Email: info@aaryashree.com
WhatsApp: +91 9309209481
Website: www.aaryashree.com

At AaryaShree, we want you to have a smooth and transparent shopping experience.

Our website offers products fulfilled through different channels. Some products are stocked and shipped by AaryaShree, while others may be fulfilled directly by third-party fulfillment partners.

Because fulfillment and manufacturing methods differ, return and refund eligibility may vary by product. Where applicable, specific return conditions will be mentioned on the relevant product page.

 


 

1. Products Sold on AaryaShree

Our website may offer products fulfilled through:

  • AaryaShree's own inventory and shipping partners;

  • Third-party dropshipping fulfillment partners; and

  • Print-on-demand fulfillment partners.

Third-party fulfillment partners may include CJ Dropshipping, TeemDrop, Printify or other fulfillment providers used by AaryaShree from time to time.

The fulfillment partner may vary from product to product.

 


 

2. AaryaShree Sarees

Sarees stocked and sold directly by AaryaShree are eligible for return subject to the conditions below.

Return Period

You must contact us within 7 days of delivery to request a return.

The saree must:

  • Be unused and unworn;

  • Be in its original condition;

  • Not have been washed, altered or damaged;

  • Be free from stains, perfume, makeup or other marks;

  • Include original packaging, tags and accessories, where applicable.

Non-Returnable Sarees

Returns may not be accepted for:

  • Used or worn sarees;

  • Washed or altered sarees;

  • Sarees damaged after delivery due to customer handling;

  • Customized or specially prepared products;

  • Products specifically marked "Non-Returnable".

 


 

3. Wrong, Damaged or Defective Product

If you receive a product that is:

  • Damaged;

  • Defective;

  • Different from the product ordered;

  • The wrong colour or variant due to a fulfillment error; or

  • Missing from your order,

please contact us as soon as possible.

We may request:

  • Your order number;

  • Photographs of the product;

  • Photographs of the shipping package and label;

  • A description of the issue; and

  • A video where reasonably necessary to establish the issue.

We will review the case and coordinate with the applicable fulfillment partner.

Depending on the circumstances, the resolution may include:

  • Replacement;

  • Reshipment;

  • Refund; or

  • Another appropriate resolution.

 


 

4. Third-Party Fulfilled Products

Some products are shipped directly from third-party fulfillment partners.

Because each fulfillment partner may have different after-sales requirements, return eligibility depends on the product and fulfillment method.

Please do not send a product directly to any supplier or fulfillment warehouse without receiving return instructions from AaryaShree.

Sending a product to an unauthorized address may result in the return not being accepted.

Please contact us first and we will provide the appropriate instructions.

 


 

5. CJ Dropshipping Products

Products fulfilled through CJ Dropshipping are subject to the applicable CJ after-sales process.

Qualifying issues may include:

  • Damaged products;

  • Incorrect products;

  • Missing products; and

  • Certain delivery-related issues.

Customer preference issues, such as simply not liking a product or selecting the wrong size, may not qualify for a standard refund or replacement.

Additional evidence may be required to process a claim.

 


 

6. TeemDrop Products

Products fulfilled through TeemDrop are subject to the applicable TeemDrop after-sales conditions.

Return eligibility, return period, return shipping costs and refund amounts may vary depending on the reason for the return and the product involved.

Where a return is required, AaryaShree will provide the appropriate return instructions.

 


 

7. Print-on-Demand Products

Certain products may be manufactured specifically after an order is placed.

For these products, returns or exchanges may not be available for:

  • Wrong size selected by the customer;

  • Wrong colour selected by the customer;

  • Change of mind; or

  • Simply deciding that the customer does not want the product.

Please carefully review the product description and size chart before ordering.

If you receive a product that is damaged, defective or incorrectly produced, please contact us with photographs and order details.

 


 

8. Size-Related Issues

Please carefully check the size chart provided on the product page before ordering apparel.

For products where the customer selected the wrong size, a return, exchange or refund may not be available depending on the product and fulfillment partner.

Where the product itself has a manufacturing or sizing error, please contact us with photographs and other relevant information.

 


 

9. Change of Mind

A change-of-mind return is not automatically available for every product.

This is particularly important for:

  • Print-on-demand products;

  • Certain dropshipped products;

  • Customized products; and

  • Products specifically marked non-returnable.

Please check the product-specific return information before placing your order.

 


 

10. Return Shipping

Where a return is permitted because of customer preference, such as:

  • Change of mind;

  • Incorrect size selection;

  • Incorrect variant selected; or

  • Other customer-related reasons,

the customer may be responsible for applicable return shipping costs.

For products that are defective, damaged or incorrectly supplied, AaryaShree will review the circumstances and provide an appropriate resolution.

 


 

11. Refund Processing

Once an approved return has been received and/or the relevant fulfillment partner has approved the claim, AaryaShree will process the applicable refund.

Refunds will generally be issued to the original payment method, subject to payment-gateway and banking processing times.

The final refund amount may depend on:

  • The reason for the return;

  • Product eligibility;

  • Shipping charges;

  • Return shipping charges;

  • Applicable supplier charges; and

  • Payment processing requirements.

 


 

12. Multiple Shipments

If an order contains products fulfilled by different suppliers, the order may arrive in multiple packages.

Different products may have:

  • Different shipping times;

  • Different tracking numbers;

  • Different delivery dates; and

  • Different return conditions.

Receiving one package before another does not necessarily mean that the remaining product is missing.

 


 

13. Undelivered Orders

If tracking shows that your order has not been delivered, please contact us.

We will investigate the matter with the applicable courier or fulfillment partner and assist with the available resolution.

 


 

14. Incorrect Address

Customers are responsible for providing an accurate delivery address.

Please verify your:

  • Name;

  • Flat/House number;

  • Building;

  • Street;

  • Area;

  • City;

  • State;

  • PIN code; and

  • Phone number.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping or reshipping charges may apply where applicable.

 


 

15. How to Request a Return or Refund

Please contact us:

Email: info@aaryashree.com
WhatsApp: +91 9309209481

Please provide:

  • Order number;

  • Customer name;

  • Registered phone/email;

  • Product name;

  • Reason for the request; and

  • Photographs/videos where applicable.

Please do not ship any product back until AaryaShree provides return instructions.

 


 

16. Our Commitment

Even when a product is fulfilled by a third-party supplier, AaryaShree remains your point of contact for your order.

We will work with the applicable fulfillment partner to investigate eligible complaints and provide the resolution applicable to the product and circumstances.

Nothing in this policy is intended to exclude or restrict rights available to consumers under applicable law.